Titi Cole is a distinguished financial services executive with extensive experience in global banking operations.
Professional Background
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Citigroup (Citi): Joined in 2020 as Head of Operations for Global Consumer Banking. Later served as Head of Legacy Franchises, overseeing the divestiture of consumer banking operations in 14 countries.
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Wells Fargo: Held the position of Head of Consumer and Small Business Banking Operations and Contact Centers from 2015 to 2020.
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Bank of America: Served as Head of Retail Products and Underwriting between 2010 and 2015.
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McKinsey & Company: Worked as a management consultant earlier in her career.
Recent Developments
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Board Appointment: In February 2025, Titi Cole was elected to Citi’s Board of Directors, bringing her extensive operational and strategic expertise to the boardroom.
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Nonprofit Leadership: Since 2025, she has been serving as the Executive Director of Development at the Sickle Cell Hope Alive Foundation, demonstrating her commitment to community health initiatives.
Leadership Philosophy
Titi Cole is recognized for her strategic vision and dedication to operational excellence. She emphasizes the importance of curiosity and continuous learning in leadership roles, qualities that have been instrumental throughout her career.
Her journey reflects a commitment to innovation and inclusivity in the financial sector, inspiring many aspiring professionals.
